Emotional Intelligence Pocketbook

INTRODUCTION

It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of head over heart – it is the unique intersection of both. – David Caruso

What’s emotional intelligence about? Emotional intelligence is about using your emotions to inform your thinking and using your thinking to understand and manage your emotions.

For many of us, with so many competing demands, concerns and commitments in our lives, it’s easy to feel overwhelmed and stressed, to become unsure and confused, to misunderstand or be misunderstood by others.

With emotional intelligence, by understanding your emotions and how to manage them, you’re better able to express how you feel, what you want and don’t ...