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Emotional Intelligence Pocketbook
book

Emotional Intelligence Pocketbook

by Gill Hasson
April 2017
Beginner
128 pages
2h 18m
English
Capstone
Content preview from Emotional Intelligence Pocketbook

EMPATHISING

The great gift of human beings is that we have the power of empathy. – Meryl Streep

Empathy is the natural ability that we all have to understand how and what someone else might be experiencing, thinking or feeling from within the other person’s frame of reference. It involves trying to recognise and understand the meaning, significance and implications of someone else’s experience, thoughts and feelings, even when they differ from your own.

In the context of emotional intelligence, when you’re being empathic, you’re aiming to understand the other person’s emotions; how they feel about a particular situation.

If there are similarities between you and the other person in background or experience, you might assume you know what ...

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Publisher Resources

ISBN: 9780857087300Purchase book