April 2006
Intermediate to advanced
456 pages
15h 32m
English
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ESA in action: Kimberly-Clark
Kimberly-Clark is one of the world's largest manufacturers of health and hygiene consumer products. Every day, 1.3 billion people use one of the products from its personal care, consumer tissue, and B2B lines of business, which include brands such as Kleenex, Scott tissue, and Huggies diapers. With 60,000 employees working in more than 100 manufacturing plants worldwide, nearly half of Kimberly-Clark's $15 billion in annual revenues stem from sales in 150 countries besides the United States.
Kimberly-Clark's management was quick to recognize the inherent flexibility and other advantages of ESA, but because of the company's size and global scope, it has chosen to follow a cautious roadmap toward strategic adoption of enterprise services. Instead of rushing down a piecemeal, project-driven path, the company and its IT architects have chosen to first develop the skill sets, business process maps, governance structures, and repositories necessary for wholesale and wholehearted adoption.
The central event of Kimberly-Clark's timetable is the arrival of the Enterprise Services Repository from SAP. Only with the Enterprise Services Repository, the company feels, will enterprise services achieve the degree of flexibility and reusability that justifies the level of investment necessary to convert its business processes into service-enabled composite applications.
But it hasn't been idle. Kimberly-Clark has already mapped thousands of business processes in simple ...
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