Enterprise SOA

ESA in action: CSA International

CSA International is a leading provider of product testing and certification services for electrical, mechanical, plumbing, gas, and a variety of other products. Recognized in the United States, Canada, and around the world, CSA International certification marks appear on billions of products worldwide.

CSA International is a division of CSA Group, an independent, not-for-profit membership association serving business, industry, government, and consumers. CSA Group employs more than 1,200 people across North America and has international offices in India, China, and the Netherlands. In addition to CSA International, CSA Group consists of three divisions: the Canadian Standards Association, a solutions-based standards organization providing standards development, application products, training, and advisory services; QMI for management systems registration; and OnSpeX, a provider of consumer product testing, inspections, and advisory services for retailers and manufacturers.

As an increasingly global player, CSA International faces a growing competitive environment in both its traditional and emerging markets. CSA International recognized early on that in a globally competitive arena, service and speed would be key differentiators.

To that end, CSA International has embraced ESA as a means for accelerating its internal processes and publishing its final reports. The organization intends to wholeheartedly embrace enterprise services in its next upgrade ...