From Business Strategy to Information Technology Roadmap

Foreword by Mitchell Fox

It’s not unusual for companies to have functional silos imbedded into their culture; sometimes dysfunctional silos.

The sales organization doesn’t work well with research or product development, and finance is usually everyone’s sworn enemy as budgets are examined and questioned and of late reduced. Marketing departments often resent sales, and say they need more from finance to be effective.

Then, there is IT. Often no one understands them, not sure of what they do, and certainly know less about how they do it. Seemingly, their budgets never get cut, and they have free reign to hire and expand their departments, often in reality or perception at the expense of all other departments.

They love detail. They love to tell ...