June 2018
Intermediate to advanced
224 pages
5h 31m
English
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CHAPTER 11
Measuring Success
11.1 The SBSG Story
It is time. Elizabeth almost doesn’t want to press Enter on the cell in her Excel sheet, because she is afraid of what the formula will say—or what the output of her nearly four months of progress with SBSG will be. She never thought that something that appeared so challenging at the onset would be easy to put together. It was the people—helping them understand that this improvement was actually for them, for a change—that made it harder.
She thinks back to those early days. She had decided (and convinced her stakeholders) that the 10 percent productivity improvement would be the primary metric to measure the success of the TEO. So, she had conducted a short survey of employees in all departments ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.