Conclusion
Learning and knowledge caution on the essential contributions of the firm to the post-industrial economy. In this chapter, a theory of the firm has advanced that goes beyond traditional industrial views of the enterprise. It is a perspective that views the generation, transfer, utilization, and protection of know-how as the essence of the enterprise. Learning in this perspective involves both learning inside the enterprise and learning about the changing needs of customers. Such learning, if accomplished continuously, undergirds dynamic capabilities, and these in turn undergird the competitive advantage of the business enterprise.
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