Part III
Enterprise Systems and Analytics
Chapter 9
Functional Area and Compliance Systems
Quick Look
Case 1, Opening Case: International Speedway
Gets Lean
9.1 Management Levels and Functional Systems
9.2 Manufacturing, Production, and Transportation Systems
9.3 Sales and Marketing Systems
9.4 Accounting, Finance, and Compliance Systems
9.5 Human Resources Systems, Compliance, and Ethics
Key Terms
Chapter 9 Link Library
Evaluate and Expand Your Learning
- IT and Data Management Decisions
- Questions for Discussion & Review
- Online Activities
- Collaborative Work
Case 2, Business Case: Station Casinos' Loyalty Program
Case 3, Video Case: Superior Manufacturing Wipes the Competition
Data Analysis & Decision Making: SunWest Foods' Improved Bottom Line
References
Learning Outcomes
Describe various types of functional systems and how they support managers and workers at the operational level.
Define how manufacturing, production, and transportation information systems enable organizational processes and support supply chain operations and logistics.
Explain how sales and marketing information systems support advertising, market research, intelligence gathering, getting products and services ...
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