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Information Technology for Management: Advancing Sustainable, Profitable Business Growth, 9th edition by Gregory R. Wood, Linda Volonino, Efraim Turban

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Chapter 13

Business Process and Project Management

Quick Look

Case 1, Opening Case: AutoTrader.com's Order Process Goes from Fragile to Flexible

13.1 Business Process Management (BPM)

13.2 Software Architecture and IS Design

13.3 IT Project Management

13.4 Systems Development

Key Terms

Chapter 13 Link Library

Evaluate and Expand Your Learning

  • IT and Data Management Decisions
  • Questions for Discussion & Review
  • Online Activities
  • Collaborative Work

Case 2, Business Case: Pep Boys' IT Planning Process

Case 3, Video Case: BlueWorksLive

Process Modeling: Modeling a Business Process and Brainstorming a Business Using ARIS Express and Blueprint

References

Learning Outcomes

images Describe the structured business process management (BPM) approach, policies, metrics, and software tools to optimize an organization's activities and processes.

images Explain the importance of software architecture design to the maintenance and agility of business processes.

images Describe IT project identification, justification, and planning; and understand the triple constraints.

images Describe the systems development lifecycle (SDLC) ...

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