January 2013
Intermediate to advanced
480 pages
21h 9m
English
book
Information Technology for Management: Advancing Sustainable, Profitable Business Growth, 9th edition
by Efraim Turban, Linda Volonino, Gregory R. Wood
Content preview from Information Technology for Management: Advancing Sustainable, Profitable Business Growth, 9th edition
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Chapter 10
Enterprise Systems and Applications
Quick Look
Case 1, Opening Case: Managing the U.S. Munitions Supply Chain
10.1 Enterprise Systems
10.2 Enterprise Resource Planning (ERP) Systems
10.3 Supply Chain Management (SCM) Systems
10.4 Collaborative Planning, Forecasting, and Replenishment (CPFR) Systems
10.5 Customer Relationship Management (CRM) Systems
Key Terms
Chapter 10 Link Library
Evaluate and Expand Your Learning
- IT and Data Management Decisions
- Questions for Discussion & Review
- Online Activities
- Collaborative Work
Case 2, Business Case: Supply Chain Collaboration in the Cloud at Lenovo
Case 3, Video Case: Supply Chain Performance Management
Data Analysis & Decision Making: Assessing the Cost/Benefits of Cloud CRM
References
Learning Outcomes
Explain the potential executive, managerial, and operational support of enterprise systems, their success factors, and reasons for failure.
Describe enterprise resource planning (ERP) systems and how ERP investments are justified.
Describe supply chain management (SCM) networks and solutions.
Explain the collaborative planning, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.