Knowledge Management Toolkit, The

Chapter 7. Infrastructural Foundations

	Knowledge is the small part of ignorance that we arrange and classify
	--Ambrose Bierce

IN THIS CHAPTER

• Choose IT components to find, create, assemble, and apply knowledge.

• Identify elements of the interface layer: clients, server, gateways, and the platform.

• Decide on the collaborative platform: Web or Notes?

• Identify and understand components of the collaborative intelligence layer: artificial intelligence, data warehouses, genetic algorithms, neural networks, expert reasoning systems, rule bases, and case-based reasoning.

• Optimize knowledge object molecularity; balance cost versus value-added.

• Balance push-based ...