Knowledge Management Toolkit, The

Chapter 12. Prototyping and Deployment

	Try a thing you haven't done three times. Once, to get over the fear of doing it. Twice, to learn how to do it. And a third time, to figure out whether you like it or not
	--Virgil Thomson.

IN THIS CHAPTER

• Make an informed decision about the need for a pilot knowledge management deployment.

• Select the right nontrivial and representative pilot project.

• Identify and isolate failure points in pilot projects.

• Understand the knowledge management system life cycle.

• Understand the scope of knowledge management system deployment.

• Identify and avoid the traps in the RDI methodology to maximize payoff.

• Use the RDI methodology ...