Knowledge Management Toolkit, The

Chapter 13. The CKO and Reward Structures

	There is only one way under high Heaven to get anybody to do anything And that is by making the other person want to do it.
	--Dale Carnegie

IN THIS CHAPTER

• Understand what exactly is a CKO's role.

• Understand how a CKO is related to the CIO, CFO, and CEO.

• Decide whether your company needs to have an "actual" CKO at all.

• Understand the successful CKO's technological and organizational functions.

• Plan for knowledge management success using the CKO as an agent for selling foresight.

• Manage and implement cultural change and process triggers to make knowledge management succeed.

• Implement reward structures to complement ...