Book description
Boost productivity by making the switch from “boss” to COACH!
Effective managers know their job is to help employees succeed, not to give them orders. They create relationships that build collaboration and meaningful performance improvement. These managers know that when they facilitate the success of their team members, they facilitate their own success. Effective Coaching teaches you practices you can use immediately to engender employee commitment and help employees gain the skills necessary to sustain and grow any type of organization. You’ll learn:
- The attributes of a successful coach
- How to set up an effective coaching session
- How to use coaching to correct unproductive behavior
- How to use coaching to be a better trainer
Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:
-Clear definitions of key terms and concepts
-Tactics and strategies for coaching employees
-Tricks of the trade for executing effective coaching techniques
-Practical advice for minimizing the possibility of error
-Warning signs for when things are about to go wrong
-Examples of successful workplace coaching
-Specific planning procedures, tactics, and hands-on techniques
Table of contents
- Cover Page
- Effective Coaching
- Copyright Page
- Contents
- Preface
- About the Authors
- 1. The Goals of Good Coaching
- 2. The Attributes of a Good Coach
- 3. What Do Your Players Want?
- 4. The Signs of Good Coaching
- 5. Asking Good Questions
- 6. Powerful Listening
- 7. Creating Solutions Through Coaching
- 8. The Coach as Trainer
- 9. The Coach as Mentor
- 10. The Coach as Corrector
- 11. Coaching Trouble Spots
- 12. Steps to Effective Coaching
- 13. Once More, with Feedback
- 14. Coaching and Rewards
-
15. Principles of Good Coaching (and Good Living)
- The Principle of Getting Started
- The Illusion of Control
- The Principle of Decisions
- The Principle of Change
- The Principle of Time
- The Principle of Questions
- The Principle of Mistakes
- The Principle of Anger
- The Illusion of Objectivity
- The Principle of the Big Picture
- The Principle of Fear
- The Principle of Role Modeling
- The Principle of Life
- The Coach’s Checklist for Chapter 15
- Index
Product information
- Title: Manager's Guide to Effective Coaching, Second Edition, 2nd Edition
- Author(s):
- Release date: September 2011
- Publisher(s): McGraw-Hill
- ISBN: 9780071772532
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