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Manager’s Guide to Effective Coaching, Second Edition by Laura Poole, Marshall Cook

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Preface

If you’ve ever played on a sports team, you’ve had a coach. A good sports coach gives the team the tools to succeed, guides them, helps them do their best, and cheers them on as they perform. Coaches help you learn from failures, celebrate your successes, and find and use all the resources within you.

In the business world, coaching has caught fire as a method to empower, engage, and develop employees and top talent. Many top executives use coaches and credit the coaching relationship for their success levels. Two studies in 2001 indicated that the return on investment of executive coaching was five to seven times the initial cost, measured through improvements in productivity, quality, communication, relationships, and other areas. Coaching ...

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