
ISO 31000:2009 ERM and SCRM: A Longitudinal Study • 111
TABLE5.17
SCRM and Clause 5.6: Monitoring and Review
Process
Survey 1 Survey 2 t- test
Mean SD Mean SD p
Supplier performance measurement systems 5.35 1.61 5.71 1.64 0.31
Credit and nancial data analysis 4.54 1.60 5.37 1.34 0.01
Visiting supplier operations 5.04 1.32 5.34 1.24 0.29
Business process management 4.65 1.37 5.11 1.27 0.12
Consistent monitoring and auditing of a
supplier’s processes
4.59 1.72 5.03 1.68 0.24
Spend management and analysis 4.85 1.53 5.03 1.70 0.62
Contract management (e.g., leverage tools to
monitor performance against commitments)
4.48 1.64 5.00 1.52 0.14
Benchmarking (in ...