116 • Managing Supply Chain Risk
skills (i.e., supplier’s ability to manage its own supply chain) needed to be
included in supplier qualication systems to prevent future risks.
Monitoring and Review (Clause 5.6): Without ongoing monitoring and
control, supplier performance may degrade aer qualication and then
risks will surface over time. Companies monitor and control SCRM and
supply chain performance using traditional performance measures such
as cost, quality, delivery, and so on. ough SCRM impacts such perfor-
mance outcomes, most rms would like to develop risk specic measures
to help them make the business case for more investments in SCRM. One
manager commented: “I think we could have more clear- cut metrics that
are directly related ...