
Appendix A: Research Questionnaire Results • 223
3. Are the FMEA procedures and goals clearly communicated to sup-
ply chain employees (Yes or No)?
43%
57%
Ye
No
Please circle a number using the 7-point scales with: 1=Not an impor-
tant reason to 7=Very important reason.
What is the reason for using FMEA?
Needed for quality system 1 2 3 4 5 6 7
Mean=5.62, SD=1.91, Var.=3.65 (very high),
Kurt=1.57, Skew=–1.53
To improve process performance 1 2 3 4 5 6 7
Mean=6.19, SD=1.12, Var.=1.26 (low),
Kurt=2.23, Skew=–1.58
To reduce total costs 1 2 3 4 5 6 7
Mean=5.00, SD=1.55, Var.=2.40 (high),
Kurt=1.13, Skew=–1.16 ...