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Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance by Rebecca Ray, Patti Phillips, Jack Phillips

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* This case study has previously been published in Phillips, Patricia Pulliam, Jack J. Phillips, and Lisa Ann Edwards, Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI, Alexandria, VA: ASTD Press, 2012.

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