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Microsoft Dynamics NAV by Mark Brummel, Christopher Studebaker, David Studebaker, David Roys, Vjekoslav Babić, Cristina Nicolàs Lorente, Laura Nicolàs Lorente, Alex Chow

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Involve end users

The end users are actually the people who will be using Dynamics NAV on a daily basis. The project will truly succeed if they fully utilize the system. And they will only fully utilize the system if they believe it's reliable and find that it makes their job easier.

For all of this to happen, it is important that they get involved in all the steps of the implementation from the very beginning. They may not have a high position within the company, and they may not have the power to take certain decisions but they definitely have a lot to say.

When we talked about the definition of the internal processes, we said that you had to ask yourself and your people what were your processes, the activities inside each process, and the information ...

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