Chapter 6
Strategic Management of Change
Chapter Outline
Introduction
Three Basic Definitions
Strategic Management of Change
Sequential Process of Change
Change Process as a Problem-solving and Problem-finding Approach
Change Management: Skill Requirements
Change Management: Four Basic Strategies
Factors in Selecting Change Strategy
Change Strategy Formulation and Implementation
Evaluation in the Strategic Change Process
Process of Transformational Change
Guidelines to Management of Effective Change
Summary
Case Studies
Review Questions
Exercises
“A sound change strategy looks for change, knows how to find the right changes and knows how to make them effective both outside the organisation and inside it.”
— Anonymous
6.1 INTRODUCTION
Organisations ...
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