Chapter 7
Organisational Diagnosis
Chapter Outline
Introduction
Concept of Organisational Diagnosis
Methodological Planning
Collection of Data
Selection of Appropriate Method for Data Collection
Summary
Case Studies
Review Questions
Exercise
“You never really understand a person until you consider things from his point of view—until you climb into his skin and walk around in it.”
—Anonymous
7.1 INTRODUCTION
As a human being passes through different stages in his life from infancy to old age there is no discontinuity in the passage from stage to stage yet each state has its own unique characteristics. In the same way, change is a continuous process characterised by certain stages. These stages are;
Initiation
Motivation
Diagnosis
Information ...
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