Chapter 9
Manager as Catalyst of Change
Chapter Outline
Introduction: Role of a Manager
Developmental Supervision
Responsibilities of a Manager
Motivation as the Soul of a Manager
Manager as Motivator of Employees
Using Power and Empowering Employees
Managerial Control
Coping Behaviour of a Manager
Consultant Support during Change
Manager and Group Dynamics
Obstacles in the Middle of Change and How to Overcome Them
Classic Skills for an Effective Change Manager
Summary
Case Study
Review Questions
Exercises
“Six essential qualities that are the key to success: sincerity, personal integrity, humility, courtesy, wisdom, charity.”
— William Manninger
9.1 INTRODUCTION: ROLE OF A MANAGER
Managers have an important role to play in ensuring the ...
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