Organizational Change

Chapter 10

Learning Organisation: The Ultimate Objective of Management of Change

Chapter Outline

• Introduction

• Nature of Learing Enterprises

• Building a Learning Organisation

• Features of a Learning Organisation

• Total Quality Management and Learning Organisation

• Blueprint of a Learning Organisation

• Managing and Sustaining Change in a Learning Organisation

• Basis of Learning Approach in an Organisation

• Summary

• Case Study

• Review Questions

• Exercises

“Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young.”

— Henry Ford

10.1 INTRODUCTION

Improvement depends on learning. Without learning, there is no improvement. In the absence of learning an organisation ...