20. Managing Differences

In This Chapter

• Review the key management principles for cross-functional, cross-cultural, or virtual project environments

• Discover tips and techniques to better lead cross-functional, cross-cultural, or virtual projects

• Gain awareness of the common problems that can arise in these project environments

With the current trends in business and technology, the odds that you will manage a project consisting of stakeholders from the same culture, located in the same environment, and representing a common business function decrease as each day passes. In the past, these more complex project situations were assigned to proven, experienced project managers. Today, you are likely to deal with cross-functional, cross-cultural, ...

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