Introduction

This contribution to the Little Big Book series, Project Management for Performance Improvement Teams (PM4PITs), combines two very timely topics: Project Management and Continual Improvement, each of which has dozens of books written about it. Yet, this book is the FIRST one of which we are aware that is focused on BOTH Project Management AND Continual Improvement. It not only focuses on achieving incremental performance improvement in response to “opportunities for improvement” (OFIs) but it also delves into a more radical, disruptive, and transformative level: innovation projects.

PERFORMANCE IMPROVEMENT, CHANGE, AND INNOVATION

What, precisely, are change and innovation and how do they apply to performance improvement? We see ...

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