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Project Management for Performance Improvement Teams by H. James Harrington, William S. Ruggles

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10

Sustaining the Gains and Realizing the Benefits

INTRODUCTION

Now that you’ve learned about our “APECC” contemporary framework for managing performance improvement projects and programs in an iterative and scalable fashion to achieve successful outcomes, you may be wondering how you can ensure or sustain the gains that have been accomplished and the benefits that have been realized. Well, you may have forgotten about it but there’s a crucial, pre-project document that was a Key Input both to the Align Stage back in Chapter 5 and the Confirm Stage back in Chapter 9 about which you may have forgotten: it’s the Project Benefits Management Plan.

PROJECT BENEFITS MANAGEMENT PLAN1

A Project Benefits Management Plan describes how and when ...

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