3.1. Ego: Not to Be Confused with Confidence3.2. Ego Motivation Masquerading as Selflessness3.3. Work to Be Successful Rather Than Right3.3.1. Depersonalize Your Work Environment3.3.2. Rid Yourself of Defense3.3.3. Aim for Common Ground, Not Knee-Jerk Criticism3.4. When Things Go Wrong . . .3.5. Learn and Grow from Feedback, Especially If It's Negative