CHAPTER 2
Ethics and Communication
Management is doing things right; leadership is doing the right things.
(Peter F. Drucker)
2.1 Introduction: Why Ethics Matters
2.3 Ethics and Professional Communication
2.5 Case Study: Nuclear Meltdown and Credibility
2.6 Case Study: China’s High-Speed Train Crash
2.7 Ethics of Running an Organization
2.9 Helping Companies Behave Ethically
2.10 Historic Case Study: Hill & Knowlton and Citizens for a Free Kuwait
2.11 Historical Perspectives on Communication Ethics