July 2020
Beginner
472 pages
16h 39m
English
Character is like a tree and reputation like a shadow.The shadow is what we think of it;The tree is the real thing.
—Abraham Lincoln
We heard that more than a few times when the first edition of Reputation Management was published in 2006. This despite the fact that the text was peer-reviewed and published by one of the world’s leading academic publishers.
On the surface, the logic of the detractors was irrefutable: reputation is an intangible asset, therefore, it cannot be managed. That logic, more pervasive than not at the time, presupposed that intangible things, say, interpersonal relationships, cannot be managed. We would argue that if intangible things are not managed their value will go south, just as ...
Read now
Unlock full access