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Retail Marketing Strategy
book

Retail Marketing Strategy

by Constant Berkhout
November 2015
Beginner to intermediate
296 pages
8h 12m
English
Kogan Page
Content preview from Retail Marketing Strategy

04

Understanding the shopper brain through neuro research

In Chapter 3 I showed how the discipline of psychology is influencing models and understanding in the marketing discipline. In this chapter I identify how a technology that has been widely applied in the medical world, neuro research, generates new insights into the emotions of shoppers. For too long marketers have relied on what shoppers say about their emotions, rather than probing to learn what the store and the services really mean to shoppers.

Neuro research has been applied in the medical world for many years and entered the marketing discipline in around 2005. With the help of scanning technologies such as functional magnetic resonance imaging (fMRI) and electroencephalography (EEG) ...

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Publisher Resources

ISBN: 9780749476922