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Retail Marketing Strategy
book

Retail Marketing Strategy

by Constant Berkhout
November 2015
Beginner to intermediate
296 pages
8h 12m
English
Kogan Page
Content preview from Retail Marketing Strategy

15

True customer understanding

The category management principles discussed in Chapter 14 introduce a wide array of approaches, including instruments that are quite data driven and analytical in nature. These approaches need to be converted into insights, and then implemented for the shopper through conversations between retailers and suppliers. The end objective of retailers should be to make shoppers happy. To make this happen they need suppliers who understand their goals and ways of working. On the flip side, it became clear in Chapter 14 that suppliers need retailers more than ever to build a relationship with consumers. Therefore, understanding the needs of the retailers around the table is a prerequisite for suppliers. If you understand ...

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Publisher Resources

ISBN: 9780749476922