Acknowledgements
For many years I have been on a journey… collecting case studies, investigating academic articles and structuring my thinking. The result is this book. Fortunately, I have not been alone on this adventure.
My dear wife Carola encouraged me to collect and share my ideas and examples in book form, and improved the clarity of many phrases and concepts. When my son Thomas told friends that his father is an author, the pride in his eyes and voice kept up my spirit. My daughter Isabel typed some of the words you are reading on early mornings after she woke up and tracked me down at the PC.
I want to thank all my (former) colleagues who sharpened my ideas, exchanged best practices, and participated in discussions of how things could ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access