Chapter 4 Overtime
. . . in which the team gets sidetracked at the retrospective by talking about one development that is not the most important for the team as a whole, and the facilitator helps the team get back on track
Context
In the next retrospective, an unexpected issue came up. Andrea heard that their immediate boss, Nancy, had decided to leave the company. This was a huge blow for the team because even though she had been their boss for less than a year, the team had been very happy with her. In contrast to their previous boss, Anna, Nancy listened to the team and tried wholeheartedly to help with every issue they brought to her attention. ...
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