Chapter 24 Dead Silence
. . . in which the team members are completely silent, often in an online retrospective, and the facilitator uses various tactics to hear their opinions despite their reluctance to participate
Context
Sarah felt she had tried everything to encourage her team to talk. She had even shared stories about her vacation in the hope that the team would start talking, if not about the way they work, then at least about something.
It was the third online retrospective with the distributed team, and Sarah felt powerless. Dead silence reigned in the virtual room they used, and nothing she said could get more than a small background ...
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