November 2020
Intermediate to advanced
288 pages
5h 15m
English
. . . in which the team members do not trust each other enough to share anything of importance in the retrospective, and the facilitator helps them build that trust
In the Danish team, Sarah senses a problem. Kim had been working on a task for some time, and when others asked what was happening with the task or if Kim needed any help, the answer was always, “No, I am fine. I don’t need any help.” The other team members respected this and time passed. When it was time to make use of Kim’s work, because other work was depending on it, it turned out that Kim had been stuck for a while but hadn’t wanted to admit ...
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