Chapter 11In the Service of Others

When Leaders Dare to Rehumanize Work

BRENE BROWN

I first got acquainted with Brené Brown when people told me about her TED Talk on “The Power of Vulnerability.” As I watched it, I immediately made the connection between the importance of vulnerability and effective servant leadership. Brené and I agree that having a servant heart is definitely an inside-out job. In this essay she details how, when heart-led leadership prevails in an organization, shame will not be a factor. —KB

GIVEN WHAT I’VE learned from research and what I’ve observed over the past decade as I’ve worked with leaders from companies of all sizes and types, I believe we have to completely reexamine the idea of engagement. To reignite creativity, ...

Get Servant Leadership in Action now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.