Skip to Content
Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam
book

Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam

by Katrina B. Pugh
March 2011
Beginner
272 pages
6h 11m
English
Jossey-Bass
Content preview from Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam

THE AUTHOR

Katrina (Kate) Pugh is president of AlignConsulting, specializing in business planning and knowledge-based transformation. She has sixteen years of consulting and seven years of industry experience in the health care sciences, energy, information technology, and financial services sectors. She consults and lectures widely and facilitates both Knowledge Jams and Knowledge Jam training workshops.

Kate consulted with Monitor Group, Oliver Wyman (formerly Mercer Management Consulting), PwC Consulting/IBM, and Dialogos, Inc. She is currently a Lead Benchmarker with Intranet Benchmarking Forum. Among Kate’s clients are Cubist Pharmaceuticals, Eli Lilly, Institute for Healthcare Improvement, Jobs for the Future, Mitokine Bioscience, and the ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services
QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

What Successful Project Managers Do

What Successful Project Managers Do

W. Scott Cameron, Jeffrey S. Russell, Edward J. Hoffman, Alexander Laufer
What Successful Brick-and-Mortar Retailers Get Right
Startup, Scaleup, Screwup.
The Creator Mindset: 92 Tools to Unlock the Secrets to Innovation, Growth, and Sustainability

Publisher Resources

ISBN: 9780470876817