Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam

Praise for Sharing Hidden Know-How

“The next generation of leadership effectiveness is about conversation and reflective facilitation, not just texts and tweets. Sharing Hidden Know-How makes the case for intentional, conversation-based leadership, and provides the practice model to pull it off. Viewed from above, this important book is itself a conversation between Kate Pugh’s basic propositions and those of a diverse group of other thinkers, all woven into a unified whole. Viewed on the ground, it is an intellectual joyride, coherent, insightful, promisingly pragmatic, and with just the right measure of the personal to fully reveal a fruitful mind in motion.”

—David Kantor, director, Kantor Institute, author, Reading the Room (Jossey-Bass)

“Knowledge ...