SHRM Society for Human Resource Management Complete Study Guide

Book description

Advance your current career or start a new one by obtaining the industry-leading SHRM-CP and SHRM-SCP certifications

The Society for Human Resource Management (SHRM) is the world's largest professional association for Human Resources practitioners. Its certifications, while challenging to obtain, open enormous opportunities in the HR field and prove your competence and expertise in the profession.

In SHRM Society for Human Resource Management Complete Study Guide: SHRM-CP Exam and SHRM-SCP Exam, veteran HR consultant Sandra M. Reed delivers a comprehensive roadmap to achieving the premier certification for global human resource professionals. You'll get access to Sybex's comprehensive study package, including an assessment test, chapter tests, practice exams, electronic flashcards, and a glossary of key terms.

Discover hands-on, practical exercises that prepare you for real-world HR interviews and jobs as you master the technical, leadership, and business competencies you'll need to succeed on the SHRM-CP and SHRM-SCP Exams and in your new HR career. This book also provides:

  • Fully updated information for the latest SHRM Certified Professional and Senior Certified Professional exams
  • Opportunities for new career transitions or advancement with a highly sought-after professional certification
  • Access to Sybex online study tools, with chapter review questions, full-length practice exams, hundreds of electronic flashcards, and a glossary of key terms

Perfect for HR leaders who wish to pursue the SHRM Senior Certified Professional or SHRM Certified Professional designations, this study guide also teaches the skills required by anyone seeking to transition into an HR-related role. It offers intuitive and easy-to-follow organization and comprehensive domain coverage ideal for experienced and novice professionals alike.

Table of contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. Acknowledgments
  6. About the Author
    1. About the Technical Editor
  7. Introduction
    1. How This Book Is Organized
    2. Interactive Online Learning Environment and Test Bank
  8. SHRM CP Assessment Test
    1. Answers to SHRM CP Assessment Test
    2. SHRM SCP Assessment Test
    3. Answers to SHRM SCP Assessment Test
  9. PART I: Preparing for the Exams
    1. Chapter 1: The Basics of SHRM Certification
      1. Exam Notables
      2. Exam Overview
      3. The SHRM Exam Objectives
      4. The Value of HR Certification
      5. Summary
      6. Key Terms
      7. Exam Essentials
    2. Chapter 2: Preparing for the Exam
      1. Exam Notables
      2. Study Plans
      3. Practice Exams
      4. Exam-Taking Strategies
      5. Exam Day Basics
      6. Mental Mechanisms
      7. Summary
      8. Exam Essentials
  10. PART II: Understanding Human Resource Competencies
    1. Chapter 3: The Dynamic Environment of Human Resource Management
      1. Exam Notables
      2. An Evolving Landscape
      3. HR Demographics
      4. A Day in the Life of HR
      5. HR Professional Development
      6. Managing Burnout
      7. Summary
      8. Exam Essentials
    2. Chapter 4: The Business Competency Cluster
      1. Exam Notables
      2. Business Competencies
      3. Business Acumen
      4. Consultation
      5. Critical Evaluation
      6. Summary
      7. Key Terms
      8. Exam Essentials
  11. PART III: The People Knowledge Domain
    1. Chapter 5: Strategic Human Resource Management
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Strategic Business Management
      4. Systems Theory
      5. Systems Thinking
      6. Strategic Planning
      7. The Strategic Planning Process
      8. SHRM SCP Only
      9. Summary
      10. Key Terms
      11. Exam Essentials
      12. Review Questions
    2. Chapter 6: Talent Acquisition
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Aligning Strategy
      4. Talent Planning
      5. The Employer Brand
      6. Job Analysis and Descriptions
      7. Recruiting
      8. Selection
      9. Workforce Analytics
      10. SHRM SCP Only
      11. Summary
      12. Key Terms
      13. Exam Essentials
      14. Review Questions
    3. Chapter 7: Employee Engagement and Retention
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Employee Engagement
      4. The Role of Culture
      5. Human Resources and the Employee Life Cycle
      6. Performance Management Systems
      7. SHRM SCP Only
      8. Summary
      9. Key Terms
      10. Exam Essentials
      11. Review Questions
    4. Chapter 8: Learning and Development
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. The Learning and Development System
      4. L&D Intervention Strategies
      5. SHRM SCP Only
      6. Summary
      7. Key Terms
      8. Exam Essentials
      9. Review Questions
    5. Chapter 9: Total Rewards
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Strategic Total Rewards
      4. Building Pay Structures
      5. Benefits
      6. Compensation Metrics
      7. SHRM SCP Only
      8. Summary
      9. Key Terms
      10. Exam Essentials
      11. Review Questions
  12. PART IV: The Workplace Knowledge Domain
    1. Chapter 10: HR in the Global Context
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Defining Global Strategy
      4. Multinational Enterprises
      5. SHRM SCP Only
      6. Summary
      7. Key Terms
      8. Exam Essentials
      9. Review Questions
    2. Chapter 11: Diversity and Inclusion
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Defining Diversity, Equity, and Inclusion
      4. Focusing on Diversity, Equity, and Inclusion
      5. Demographic Barriers to Success
      6. Competency and Knowledge Alignment
      7. SHRM SCP Only
      8. Summary
      9. Key Terms
      10. Exam Essentials
      11. Review Questions
    3. Chapter 12: Risk Management
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Types of Risk
      4. Enterprise Risk Management
      5. SHRM SCP Only
      6. Summary
      7. Key Terms
      8. Exam Essentials
      9. Review Questions
    4. Chapter 13: Corporate Social Responsibility
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Defining Corporate Social Responsibility (CSR)
      4. Corporate Citizenship
      5. Sustainable Business Practices
      6. The Role of Human Resources
      7. SHRM SCP Only
      8. Summary
      9. Key Terms
      10. Exam Essentials
      11. Review Questions
    5. Chapter 14: U.S. Employment Laws and Regulations
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. The Regulatory Environment
      4. Laws Enforced by the Equal Employment Opportunity Commission
      5. Laws Enforced/Administered by the Occupational Safety and Health Administration
      6. Laws Administered by the Office of Workers' Compensation Programs
      7. Laws Administered by the National Labor Relations Board and the Office of Labor-Management Standards
      8. Laws Administered by the Wage and Hour Division
      9. Laws Administered by the Mine Safety and Health Administration
      10. Laws Administered by the Employee Benefits Security Administration
      11. Laws Administered by the Department of Homeland Security or the Department of Justice
      12. Miscellaneous Laws and Concepts
      13. SHRM-SCP Only
      14. Summary
      15. Key Terms
      16. Exam Essentials
      17. Review Questions
  13. PART V: The Organization Knowledge Domain
    1. Chapter 15: Structure of the HR Function
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Human Resources as a Core Competency
      4. Human Resource Service Models
      5. Measuring Human Resource Contributions
      6. Competency and Knowledge Alignment
      7. SHRM SCP Only
      8. Summary
      9. Key Terms
      10. Exam Essentials
      11. Review Questions
    2. Chapter 16: Organizational Effectiveness and Development
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Organizational Effectiveness and Development Defined
      4. People Interventions
      5. Process Interventions
      6. International Organization for Standardization
      7. Structural Interventions
      8. Managing Change
      9. Competency and Knowledge Alignment
      10. SHRM SCP Only
      11. Summary
      12. Key Terms
      13. Exam Essentials
      14. Review Questions
    3. Chapter 17: Workforce Management
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Integrating Workforce Management
      4. Knowledge Management
      5. Leadership Development
      6. Competency and Knowledge Alignment
      7. SHRM SCP Only
      8. Summary
      9. Key Terms
      10. Exam Essentials
      11. Review Questions
    4. Chapter 18: Employee and Labor Relations
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Employment Rights and Responsibilities
      4. Intellectual Property Rights
      5. Trade Unions
      6. Competency and Knowledge Alignment
      7. SHRM SCP Only
      8. Summary
      9. Key Terms
      10. Exam Essentials
      11. Review Questions
    5. Chapter 19: Technology Management
      1. Exam Notables
      2. The SHRM Exam Objectives
      3. Impact of Technology on HR Management
      4. Technology and General HR Practices
      5. SHRM SCP Only
      6. Summary
      7. Key Terms
      8. Exam Essentials
      9. Review Questions
  14. Appendix A: Answers to the Chapter Review Questions
    1. Chapter 5: Strategic Human Resource Management
    2. Chapter 6: Talent Acquisition
    3. Chapter 7: Employee Engagement and Retention
    4. Chapter 8: Learning and Development
    5. Chapter 9: Total Rewards
    6. Chapter 10: HR in the Global Context
    7. Chapter 11: Diversity and Inclusion
    8. Chapter 12: Risk Management
    9. Chapter 13: Corporate Social Responsibility
    10. Chapter 14: U.S. Employment Laws and Regulations
    11. Chapter 15: Structure of the HR Function
    12. Chapter 16: Organizational Effectiveness and Development
    13. Chapter 17: Workforce Management
    14. Chapter 18: Employee and Labor Relations
    15. Chapter 19: Technology Management
  15. Appendix B: Summary of Form I-9 Changes
    1. Exam Notables
    2. Summary of Changes
  16. Index
  17. Online Test Bank
    1. Register and Access the Online Test Bank
  18. End User License Agreement

Product information

  • Title: SHRM Society for Human Resource Management Complete Study Guide
  • Author(s): Sandra M. Reed
  • Release date: January 2022
  • Publisher(s): Sybex
  • ISBN: 9781119805489