Appendix AAnswers to the Chapter Review Questions

Chapter 5: Strategic Human Resource Management

  1. B. A competitive strategy of differentiation is built on offering high-quality (and often more expensive) elements such as material, service, or functionality, making (B) the correct choice. A cost leadership strategy, (D), is achieved by focusing on a low-cost product. Buyer power, (A), refers to a business being so large that they can leverage the cost of raw materials. Competitive advantage, (C), is what is said to exist when an organization dominates a market due to their ability to produce goods or services more effectively than their competition.
  2. D. According to Senge, mental modeling is a form of information processing that is built ...

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