Chapter 17Workforce Management
Exam Notables
The Wall Street Journal reported that, in July 2021, companies had more than 9 million jobs available. Oddly enough, the article also reported that more than 9 million Americans were looking for work but could not find jobs (“Job Openings Are at Record Highs. Why Aren’t Unemployed Americans Filling Them?” The Wall Street Journal, July 9, 2021). The article went on to discuss the various ways that the pandemic has rapidly changed the way work gets done, including the attractiveness of remote work and the “great reset” as employees switched jobs in record-breaking numbers.
In response, companies launched HR pilot programs designed to manage and even capitalize on these conditions. The popular video ...
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