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Statistical Methods in Customer Relationship Management
book

Statistical Methods in Customer Relationship Management

by V. Kumar, J. Andrew Petersen
September 2012
Intermediate to advanced
286 pages
8h 7m
English
Wiley
Content preview from Statistical Methods in Customer Relationship Management

C.1 Unit-Root Testing: Are Performance and Marketing Variables Stable or Evolving?

The distinction between stability and evolution is formalized through the unit-root concept. Here, a simple case where the behavior over time of the variable of interest (e.g., a brand's sales img) is described by a first-order autoregressive process:

(C.1) equation

where img is an autoregressive parameter, img the lag operator (i.e., img), img a residual series of zero-mean, constant-variance img, and uncorrelated random shocks, and img a constant. Note that Equation (C.1) may also be written in the more familiar form

(C.2) equation

which corresponds ...

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Publisher Resources

ISBN: 9781118349199Purchase book