July 2010
Intermediate to advanced
304 pages
7h 43m
English
An investment in education always pays the highest returns.
—Ben Franklin
Cynthia Mills is a role model for other hiring managers. A floor sales manager for an upscale jewelry retailer in New York City, she has done the unthinkable, transforming the high-stress and rapid-turnover sales assistant position into one that retains more than 90% of new hires for two or more years. Several of Cynthia’s sales assistants have even gone on to corporate-level management positions. What is her secret? Although it is not a part of a formalized HR process, Cynthia has developed a well-refined early career support program for her new sales assistants.
According to her employees, the early career support provided ...
Read now
Unlock full access