Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

6“LIMITED UPSIDEIN FLYING BLIND”:DRIVING STRATEGICINSIGHT AND IMPACT

During college, one of the authors of this book, Mark Stein, was fortunate enough to land a summer internship in the corporate headquarters of premium ice cream company, Häagen-Dazs. At the time, with an accounting degree in hand, Mark was planning on a career in finance, and this internship working with numbers seemed like a great opportunity—not least because every day four tubs of ice cream were delivered fresh from the factory line to the corporate headquarters’ office kitchen. Water cooler breaks are far more satisfying with ice cream! Most certainly, it was not a bad gig for a college kid in the summer.

After a few weeks on the job, though, Mark’s enthusiasm waned. His ...