June 2017
Beginner
464 pages
17h 52m
English
book
The Art and Science of Business Communication, 4e, 4th Edition
by P.D. Chaturvedi, Mukesh Chaturvedi
Content preview from The Art and Science of Business Communication, 4e, 4th Edition
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CHAPTER 11
Cross-cultural Communication
“In some ways, all people are like all other people; in some ways, like some other people; and in some ways, like no one else.”
—Clyde Kluckhohn
Upon completion of this chapter, you should be able to:
- Understand the increasing need for clear and cordial communication with people from different cultures.
- Understand how cultural context affects personal behaviour and business communication.
- Know the main characteristics of lowcontext and high- context cultures.
- Learn how to communicate across cultures with different concepts of formal and social behaviour, time, and space.
- Understand e-mail etiquette for intercultural business communication.
COMMUNICATION AT WORK
A group of French students, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.