ABOUT THE AUTHORS
Graham Waller is a Vice President and Executive Partner with Gartner Executive Programs. He supports and is a trusted adviser to CIOs across a variety of industries, assisting them in business-IT alignment and maximizing IT value. He came to Gartner as part of the firm’s acquisition of META Group, where he led CIO-level research on transformational change.
For more than twenty years, Graham has been driving business results and achieving measurable value from IT-enabled transformation. He has held both IT and business leadership positions within end-user and IT service provider Fortune 100 companies, including direct responsibility in the major disciplines of strategy, governance, IT portfolio management, e-commerce, and CRM. ...
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