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The CIO Edge
book

The CIO Edge

by Graham Waller, Karen Rubenstrunk, George Hallenbeck
November 2010
Intermediate to advanced
240 pages
4h 31m
English
Harvard Business Review Press
Content preview from The CIO Edge

art

MASTER COMMUNICATIONS: ALWAYS AND ALL WAYS

COMPELLING THE ACTION YOU NEED

Owen McCall, CIO of the Warehouse Group, was trying to think of a way of communicating a pivotal part of leadership. As he remembered a recent vacation, he hit on a powerful metaphor:

 

We were on holiday and went to Franz Josef Glacier in New Zealand. As you walk along the glacier, there is a river lined with rocks the perfect height for jumping off, if you are a five-year-old boy.

My son, Ryan, would climb on a rock that was maybe a foot high, jump off into the nearest clear space, climb up a different rock, and jump off again, because that is what five-year-old boys ...

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Publisher Resources

ISBN: 9781422172216