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COMMIT TO LEADERSHIP FIRST, EVERYTHING ELSE SECOND

DELIVERING RESULTS THROUGH PEOPLE, BY PEOPLE, AND WITH PEOPLE

When Tom Tabor, CIO of Highmark, a large U.S.-based health insurer, was chosen to head the technology department, many within IT were surprised. He wasn’t the most senior person, and while his technical skills were excellent, there were certainly as many people in the department who knew as much as—if not more than—he did about IT. So why did he get the job?

“When Tom was chosen, he wasn’t chosen for the future of technology; he was chosen for the future of technology’s impact within Highmark,” says company CEO Ken Melani. “And Tom ...

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