Book description
From the top experts on healthcare workforce engagement comes a vital road map to reduce the alarmingly high—and fast-growing—rate of staff burnout and to transform care.
More than half of U.S. physicians and 40 percent of nurses experience one or more symptoms of burnout. This crisis poses a serious threat to our health systems, impacting not only the well-being of the caregiving workforce but also that of their patients.
Written by a team of thought leaders with deep expertise in healthcare workforce engagement and cultural development, The Engaged Caregiver shows leaders, managers, and front-line providers how to:
•Recognize the early signs of burnout and turn it around
•Address staff more effectively to keep them engaged
•Build strong, reliable teams with a real sense of purpose
•Map their organization’s core values and get everyone on board
•Create a positive culture that’s cohesive, inclusive, and resilient
•Develop highly effective leadership and organizational systems
•Hire, engage, and manage talent strategically—and successfully
•Promote diversity, equity, and inclusion in the workplace
•Leverage data to drive improvements throughout the organization
In this wide-ranging guide, healthcare professionals will learn how to identify, diagnose, address, and overcome caregiver burnout on a personal level, as well as measure, develop, and implement strategies that improve the entire workplace culture. The Engaged Caregiver provides an actionable plan for creating a resilient work culture that empowers caregivers and gives them the support they need to fulfill the patient promise with every care experience, every day.
Table of contents
- Cover
- Title Page
- Copyright Page
- Dedication
- Contents
- Foreword
- Acknowledgments
- Introduction
- CHAPTER 1 The Critical Importance of Strategic Talent Management
- CHAPTER 2 Engaging People Through Inclusion
- CHAPTER 3 Defining and Delivering a Comprehensive Engagement Strategy
- CHAPTER 4 Strengthening Transformational Leadership
- CHAPTER 5 Measures, Metrics, and Key Drivers
- CHAPTER 6 Building Data Plans to Drive Improvement
- CHAPTER 7 Nursing Engagement
- CHAPTER 8 Bolstering Physician Engagement and Resilience
- CHAPTER 9 Contextualizing Resilience
- CHAPTER 10 The Virtuous Cycle
- CHAPTER 11 Transforming Experience
- Notes
- Index
- About the Authors
- About the Editors
- About Press Ganey
Product information
- Title: The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care
- Author(s):
- Release date: November 2019
- Publisher(s): McGraw-Hill
- ISBN: 9781260461305
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